Fair Debt

Unlocking Possibilities...

Hosted ByLex Patterson

Founded on the belief that the foundation of our businesses rests upon the experience we develop with our employees, our clients, and the consumers we interact with even and especially in, times of disruption  If we could summarize this podcast and distill it into one thought it would be this.  Stories shape our lives and have the ability to transform our world, yet the stories of our industry have, for the most part, gone untold.  

We hope to change that, and we want to explore debt collection in a new light.   

We’re excited for you to join us on this journey as we dig deeper into Debt Collection from various perspectives and explore the challenges companies face in this ever-changing landscape.


All Episodes

Episode 10 Dead Reckoning

Guest:  Mike Ginsberg Mike Ginsberg is president and CEO of Kaulkin Ginsberg, providing M&A and strategic advisory expertise to the accounts receivable management industry for since 1991. Mike is...

Episode 08: The Dance Of The Scorpion

What you’ll learn about in this episode The CFPB’s 653-page final rule Regulation F opens the door to interact with consumers across all forms of electronic communications including SMS...

Episode 07: Outside The Medical Debt Box

What you’ll learn about in this episode: According to CBS News Customers at Credit Karma carried an additional $2.2 billion in overdue medical debt from January 2020 through March...

Episode 09: An Inside Look into Regulation F

What you’ll learn about in this episode: The Consumer Financial Protection Bureau issued a final rule to restate and clarify prohibitions on harassment and abuse, false or misleading representations,...

Episode 06: It All Starts With A Conversation

What you’ll learn about in this episode: Our discussion with Debbie centers on Financial Literacy or financial wellness as she calls it.  Her company tagline says it all  “Doing...

Episode 05: Wisdom and Change

What you’ll learn about in this episode:  “The accounts receivable management industry has changed a lot since Linda began collecting door to door. In this episode Linda shares some...

Episode 04: Benchmarking

What you’ll learn about in this episode:  “The accounts receivable management industry is dominated by small, privately held companies which make finding broad benchmarking data difficult because there is...

Episode 01: The Collector

Pilot Episode What you’ll learn about in this episode: The debt collection business revolves around getting the right person to engage in a conversation around resolving a past due...

Episode 02: Connection is Currency

What you’ll learn about in this episode:  There’s a shift in brand awareness and transparency, especially with the pandemic.  Learn about how companies can get the right message out...