Blog

Create Meaningful Connection and add Value to Your Network

When it comes to marketing, opportunity is another word for a problem to be solved.  But opportunity rarely knocks.  You have to go after it with the right intention. ...

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Including digital in your collection strategy

How to include digital in your collection process Debt collection companies are investing in digital techniques and technology.  But what exactly is digital collections, and why does it matter? ...

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Exit Strategy and Why it Matters

When to develop your exit strategy    The landscape in the debt collection pace is shifting and the pressure of increased regulation, lawsuits, and shrinking margins are all on...

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Shifting Culture to Improved Engagement and Performance

 Culture is a term we hear all the time.  But what really is company culture? How does it lead to brand perception? How do we shape or reshape it?...

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Culture, a key differentiator in the Great Resignation.

Employees are rethinking what they want from their job and the number of people willing to make a change has been on the increase. Why is this happening? How...

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2022 Quality vs Quantity

Let’s face it, the pandemic has changed the way we work and live. In many ways this reset was a gift.  In conversation after conversation I’m told how before...

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