kindredforce

Episode 10: Dead Reckoning

What you’ll learn about in this episode: In navigation, dead reckoning is the process of calculating your current position of some moving object by using a previously determined position, or fix, and then incorporating estimations of speed, heading direction, and course over elapsed time. As change continues to usher in the future, I believe it…

Read More

Evolving in the “New Normal”

Now more than ever, people crave human connection, which drives decisions including the people we want to do business with. ~ Mary Shores Our vision for a new podcast that would explore overlooked, misunderstood stories in the debt collection space is now live. Our goal to ignite a conversation about topics in the debt collection…

Read More

Our Why

Household debt in America surpassed 15 trillion for the first time.  Debt has become a way of life for most Americans.  Debt collection companies recover over 23 billion in past due receivables annually and play an important role in helping to resolve unpaid invoices which impact consumer credit and the prices we all pay.   Kindred…

Read More

Guests Wanted

We hope to ignite a fire of interesting and informative conversations in an industry with stories to tell.  The fuel for spreading this conversational fire is our guests.  You have a story to tell and we want to help you tell it.  We love hearing from you, your stories and feedback are our fuel.  If…

Read More

Episode 08: The Dance Of The Scorpion

What you’ll learn about in this episode The CFPB’s 653-page final rule Regulation F opens the door to interact with consumers across all forms of electronic communications including SMS text, email, and social media messaging.  However, as these communication options are opening up, consumers can still become confused when they are contacted by a company…

Read More

Episode 07: Outside The Medical Debt Box

What you’ll learn about in this episode: According to CBS News Customers at Credit Karma carried an additional $2.2 billion in overdue medical debt from January 2020 through March 2021, reaching about $47 billion in total — the highest point in at least 16 months. Overdue medical bills are also impacting more people, Credit Karma…

Read More

Episode 09: An Inside Look into Regulation F

What you’ll learn about in this episode: The Consumer Financial Protection Bureau issued a final rule to restate and clarify prohibitions on harassment and abuse, false or misleading representations, and unfair practices by debt collectors when collecting consumer debt. The rule focuses on debt collection communications and gives consumers more control over how often and…

Read More

Episode 06: It All Starts With A Conversation

What you’ll learn about in this episode: Our discussion with Debbie centers on Financial Literacy or financial wellness as she calls it.  Her company tagline says it all  “Doing Work That Matters Where we live, lead, and care about helping people achieve financial peace.”   In our discussion with Debbie, you’ll learn about interesting ideas and…

Read More

Episode 05: Wisdom and Change

What you’ll learn about in this episode:  “The accounts receivable management industry has changed a lot since Linda began collecting door to door. In this episode Linda shares some stories about what it takes to create a centennial culture as her company just surpassed 102 years in business quite a milestone in any business, but…

Read More

Episode 04: Benchmarking

What you’ll learn about in this episode:  “The accounts receivable management industry is dominated by small, privately held companies which make finding broad benchmarking data difficult because there is little public financial data available and few companies are willing to part with sensitive financial data.”   Key benefits and strongest elements of a benchmark group. How…

Read More