Month: January 2022

Shifting Culture to Improved Engagement and Performance

 Culture is a term we hear all the time.  But what really is company culture? How does it lead to brand perception? How do we shape or reshape it? According to a Gallup Poll after a rollercoaster 2020, U.S. employee engagement increased to 39% in January 2021, up from 36% in 2020. While this may…

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Culture, a key differentiator in the Great Resignation.

Employees are rethinking what they want from their job and the number of people willing to make a change has been on the increase. Why is this happening? How will this impact Debt Collection? Who is at risk? What can I do about it? What opportunities for growth does this create? What can you do…

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2022 Quality vs Quantity

Let’s face it, the pandemic has changed the way we work and live. In many ways this reset was a gift.  In conversation after conversation I’m told how before the pandemic we were sitting in traffic jams, on commuter trains, or in airports, busy, distracted and burned out.  Now we’ve had time to figure out…

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